• Involved in set up of Managed Detection & Response (MDR) service from 0 to 300+ customers globally.
• Provided subject matter expertise on attack techniques, threat hunting and malware analysis.
• Supported launch of Proactive Cybersecurity services and integration of Threat Intel tools.
• As Cybersecurity Automation Team Lead, spearheaded development of Python WebApp to scale MDR.
○ Assigns alerts and investigations from multiple tenants to on-shift analysts on a single pane of glass.
○ Implement playbooks to automatically label alerts based on set criteria.
○ Generates reports and slides for customer review, as well as metrics for billing and reporting.
○ Used GenAI to review investigation quality and translate customer communications.
○ 11K Alerts, 1.8K Investigations assigned, 600 customer reports, 200 Investigations reviewed to date.
○ 3 geographically distributed instances. Automated CI/CD using Azure DevOps pipeline.
○ Led team of developers to optimize Web App and continue feature development.